Do I Need To Call A Repair Shop Before Getting My Car Towed There?

What You Demand to Know Before Getting Your Car Towed in Sydney

Posted past Admin
On 13th January 2022

What you need to know before getting your car towed in Sydney

Whatsoever sort of vehicle blow where your motorcar is damaged and needs to be towed abroad from the scene is going to exist an unhappy experience. However, the effects can be compounded even further if you lot aren't aware of your rights and obligations nether NSW police force with regard to car towing.

It tin be tempting, for instance, to accept an offer of towing services from the commencement tow truck to arrive on the scene. All the same, yous are non obliged to do and then, and in fact this could create boosted problems and expense, non to mention worry and frustration. This is why it pays to be informed in accelerate of any situation where car towing might be required, to ensure you receive the best, most professional person service possible.

Parramatta Nail Repairs provides trusted towing services Sydney drivers tin rely on. Available 24/seven, our services include specialist vehicle recovery in all locations and circumstances, and you can exist sure that your motorcar volition exist transported with keen intendance and professional person efficiency.

New S Wales Tow Truck Regulation Scheme

Many people will no doubtfulness be surprised to learn that in that location is no roster system for the provision of towing services in Sydney — this means that in the aftermath of an accident, multiple tow truck operators could go far at the scene and offering to tow your vehicle.

This can be unnerving and disruptive, especially at a time when you might be feeling vulnerable. Therefore, if you are involved in an blow, it is important to know that:

Y'all accept the right to decide to where your vehicle should be towed;
Yous have the correct to determine who tows your vehicle;
You lot are entitled to receive advice and assistance from another person before signing a towing authorisation form; and
You should always be given a copy of a towing authorisation form after signing it.

It is illegal for a tow truck operator to attempt to coerce y'all to accept their services or sign a towing authorisation, nor are they able to brand an offer for services other than towing. You are also entitled to receive a consummate quote that details all auto towing fees and charges in advance.

It is likewise helpful to know that licensed accident tow trucks in NSW will have a TT number plate with iv numbers earlier the letters, eastward.g., 1234-TT.

What should I do after a auto blow?

Many people will no doubt exist surprised to acquire that there is no roster system for the provision of towing services in Sydney — this means that in the backwash of an accident, multiple tow truck operators could arrive at the scene and offer to tow your vehicle.

This can exist unnerving and confusing, particularly at a time when you lot might exist feeling vulnerable. Therefore, if y'all are involved in an accident, it is of import to know that:

You accept the right to decide to where your vehicle should exist towed;
You have the right to determine who tows your vehicle;
Y'all are entitled to receive advice and assistance from some other person earlier signing a towing authority course; and
You should e'er exist given a copy of a towing say-so form after signing information technology.

Information technology is illegal for a tow truck operator to endeavor to coerce yous to accept their services or sign a towing authorisation, nor are they able to brand an offering for services other than towing. Yous are also entitled to receive a consummate quote that details all auto towing fees and charges in advance.

It is besides helpful to know that licensed blow tow trucks in NSW will take a TT number plate with 4 numbers earlier the letters, eastward.thou. 1234-TT.

What should I do after a car accident?

Ship for NSW makes clear your responsibilities and obligations if you lot are involved in a motor vehicle accident.

If no-one has been injured, you are not required to call police to attend the incident. Yous can instead organise your own automobile towing and leave the area, provided y'all have exchanged details with all parties involved (i.e., name, accost, licence details, vehicle registration number, etc.). You are yet required to written report the incident within 24 hours to police on the Constabulary Assistance Line on 131 444.

Minor collisions where towing services are non required do non need to be reported to constabulary, even for insurance purposes.

There are, however, circumstances where the police may attend and investigate a motor vehicle crash. This includes when:

People take been injured;
Animals have been injure;
Property has been damaged;
Someone involved in an blow refuses to finish;
Someone involved in an blow refuses to exchange information; and/or
A driver is suspected of beingness under the influence of alcohol or drugs.

What to exercise if you take been in an blow involving a dangerous load

There are very specific actions that you lot should take if y'all are involved in an blow with a truck or another vehicle carrying a unsafe load:

Call the Police or Fire Brigade on 000;
Ensure that other people practice non arroyo the crash site; and
Avoid touching any spilled chemical, or breathing any fumes or grit.

In that location should exist an Emergency Procedures Guide fastened to the driver'southward door of whatever vehicle conveying a dangerous load. If it is safe to practice so, you should follow these procedures.

Does car insurance cover towing and storage fees afterwards an accident?

Most comprehensive car insurance policies will cover accident towing (as well every bit towing in the case of fire and theft), or you might have cover as part of your roadside assistance parcel.

Still, there may exist limits on how far your car can be towed and still be covered, or cover just for towing to the nearest insurer-canonical repairer or storage facility, so it is of import to understand this function of your policy.

Even if accident towing is covered as office of your motor insurance, it may be helpful to contact your insurance provider before arranging blow towing services in Sydney in society to accept peace of mind near the full extent of your cover.

How much does towing after an accident cost in Sydney, NSW?

In NSW, the fees for accident towing are regulated and and then it should ever exist clear how much towing services cost. Anyone offering blow towing services in Sydney and elsewhere cannot charge more than than the stipulated maximum fee.

Every bit of July 2022, the maximum charge for Sydney accident towing is $256. There is an additional accuse of $half dozen per km for towing in excess of 10 km in Sydney, or $five per km for towing in excess of twenty km exterior of Sydney. There is besides twenty% surcharge for towing exterior of business hours (i.e., 8am to 5pm Monday to Fri).

The cost of storing a vehicle afterwards blow towing is as well regulated in NSW. In the Sydney metropolitan area, the maximum charge for light motor vehicle storage is $27 per day. Exterior of the metro area, the maximum vehicle storage fee is $xv per day.

Who covers the towing charges?

If you have comprehensive auto insurance, or your policy has roadside assistance provision, then you volition nigh likely exist covered for the price of both blow towing and vehicle storage.

If you don't have comprehensive embrace, and so you volition probable be liable for the cost of blow towing yourself. Yous may besides have to cover the cost of any storage fees you are charged.

Where will my car get towed after an accident?

If you are involved in an accident, you are entitled under NSW constabulary to choose which Sydney smash repairs your motorcar is towed to (although your insurer may impose conditions in this regard).

When an accident occurs, you might discover that more than 1 tow truck arrives at the scene. However, information technology is entirely your decision where you accept your motorcar towed to, and while providers of towing services in Sydney can offer advice if requested, they are prevented by police from coercing you in any style.

Why cull Parramatta Smash Repairs towing services to think your motorcar?

At Parramatta Smash Repairs, we offer 24/7 blow towing services in Sydney. Our motorcar towing operators are fully trained and licensed professionals who specialise in all accident, salvage, trade and prestige vehicle towing.

We are one of the few approved towing services in Sydney experienced in and equipped for height restricted car park towing (every bit low as 1.9 metres), as well as recovery in high rising and undercover car parks, apartment building parking facilities, and secret shopping centre car parks.

If you demand a reliable accident recovery and auto towing service that will care for your vehicle when it is beingness transported, then contact us on 02 9630 7268 for expert assistance around the clock.

Authorised Repaired For:
Mercedes Benz, BMW, Mini,
Lexus & Subaru

Specialists in all other Belatedly Model Luxury brands.

We value our people and ever ensure they have the essential skills needed to behave out the most avant-garde collision repairs for our customers.

Cheque Out Our Services

Automobile Insurance Claims

Nosotros are backed by a fantastic, highly-talented team of technicians who can handle all smash repair car insurance piece of work flawlessly, no matter how big or small-scale the job is.

Towing Services

Our machine towing operators are fully trained and licenced professionals who specialise in all blow, salvage, merchandise, and prestige vehicle towing.

Console Repairs

Our panel beaters are fully equipped to repair all types of panel harm ranging from small dings or dents down to major structural impairment.

Paintless Paring Removal

Our Paintless Dent Removal services will restore your vehicle's dented area to near perfection without agonizing the original paint terminate.

Southward.M.A.R.T Cosmetic Repairs

Our SMART repairers are equipped with the skills, preparation and equipment to localised damaged areas, without need to repaint the entire panel.

Spray
Painting

We have one of the nearly advanced machine paint spraying facilities in the nail repair industry.

Pigment Protection

Our Paint Protection applied science creates a high-gloss protective barrier that continuously works to neutralise and repel airborne contaminants.

Car Detailing

We'll get over your vehicle with a wash and wax, including polishing all chrome moulds, an interior vacuum and sanitise. When we hand your vehicle back to you, it will look manufactory fresh.

Cycle Repair

Our wheel repair services offers an unrivalled level of quality and service that volition bring your wheels, and your auto, back to their very best!

Windscreen Replacements

We offer competitively priced Car Windscreen Replacements in Sydney.

Air Conditioning Repairs

Our car air conditioning repairs will ensure comfort for you and your passenger all yr long.

Fleet Services

We offer Armada Services to assistance you keep your vehicles and your concern running.

Mechanical Repairs

We are a fully certified mechanical repair centre for a broad range of brand, makes and model.

Vehicle Diagnosis

Our Car Diagnostic service scans and detects any possible issues. We tin recalibrated and reprogrammed your vehicle before striking the road again.

Where can you lot detect a Boom Repair near you?

Parramatta Smash Repairs is located 607 Church Street, North Parramatta.

To find out more information most our services:

Had the rear bumper of my BMW M135i recently repaired by Parramatta Smash Repairs through an insurance claim. Will definitely recommend them to family unit and friends. Everyone was extremely professional, polite and courteous. Thankyou Sam for explaining the process of repairing the bumper. Your team is wonderful. ❤

Punam Pitambar

An extremely satisfied customer here! First fourth dimension needing a nail repairs shop for my brand new Mini Cooper and I felt completely safe leaving it in the trustworthy hands of Parramatta Smash Repairs. Very helpful and professional business from the fourth dimension I called upwards to enquire and book in to when I picked upwards the motorcar post repairs. My Mini Cooper was ready to be collected within the timeframe I was given (early on actually) and I was very happy with the quality repairs performed! The damage (scratches under front grill) are completely gone and the car has been restored back to factory. Expect no further for your babe on four wheels than Parramatta Smash Repairs. I highly recommend them.

Jessica Papponetti

Take been to this place few times in past, both proficient and bad experience. For this time, I got hit by someone else's error. And went to parramatta blast repair for inspection. Very pleasant experience with Marking, he is very nice and caring guy. so far so practiced, hope this time volition exist a proficient experience all the way. Thank you Marker the technician and Jori the receptionist for the aid.

J Z
The team at Parra Boom Repairs went above and beyond on my BMW. Very efficient, professional and remarkable results. Highly recommend for luxury vehicles. All-time in Sydney! Thanks!

Ness LS

Sam and the staff at Parramatta Smash Repairs were very helpful and accomodating to my paint query and were able to help me out straight abroad. Their friendly nature fabricated you feel immediately at ease and comfortable while waiting for the job to be completed. A thorough explanation of maintenance requirements was given at the completion of the job. I highly recommend them.

Syl Mar

Fantastic people to bargain with. My car is meliorate than new. Thanks heaps.

Tony Eltakchi
These guys are the best at what they do, hands downwardly the best. I've had four cars repaired (two were Mercedes) on each occasion the vehicles were repaired dorsum to there original manufacturing plant finish. Sam and David are both accommodating and professional and cannot speak highly enough of them. Highly recommend this business.

David Tunstall

Very professional outfit, Parramatta Smash Repairs… The beginning matter I noticed was how make clean their workshop was, plus each tradesperson had their own make clean dedicated work area with dedicated storage for parts and tools. This is important as it provides a happy and quality controlled workplace - which ways you lot the customer go a high quality repair. Also of note is the fact they have enough of room to store your motorcar and repair information technology… Just have a look at other smash repair companies, with messy and cluttered workshops with your vehicles half repaired and parked out on the route with the windows open up! Parramatta Smash Repairs is what you expect a professional outfit to be. And finally the work - our car has a very hard pigment to match and employ; however the team at Parramatta Smash Repairs did such a great chore, information technology looked like information technology only came out of the manufacturing plant! I highly recommend Parramatta Smash Repairs.

CGC - (Custom Garage Cabinets)

Very professional person staff especially Jana and Sam, made the experience of repairing a smashed vehicle less traumatic with their excellent service. Highly recommended A+++

George Daoud
Excellent service! Very friendly, helpful and professional person staff that made the whole process like shooting fish in a barrel and always kept me upwardly to date with the progress of my automobile. 10/ten - give thanks you!

Jessica L

The team at Parramatta Smash Repairs have provided infrequent service on more than one occasion. Very professional staff, both in the function and in the workshop. Thanks to Sam for all his assistance. Couldn't be happier with the end result.

Eastward M

Very professional person service. Provided upwards-to-engagement to data regarding repairs and kept to their completion date. The car was repaired to my satisfaction.

Nick Bisello
It was my third visit to PSR over last 7 years. Every bit usual, I left the place very satisfied with the service. I am planning to return in half dozen months for some minor cosmetic piece of work on my machine. All-time wishes to all staff.

DarekOcias

Great service and very friendly staff. Sam at reception was very polite and easy to speak to. Work was washed on time with regular SMS updates. After service support was great and stress gratuitous! Definitely recommend their service.

Anthony Luu

Thanks to the team at Parramatta Boom Repairs for a super piece of cake and seamless procedure after my auto was hit in an blow. They organised everything from a hire car to offering a flexible drop off / pick up time. The update text letters were likewise really appreciated! Cannot mistake the professionalism or friendliness of this squad. They are super knowledgeable and treat you lot like a person, not a number. Thanks for taking care of my VW!

Martha G
The whole experience for me every bit a client at Parramatta Smash Repairs was BRILLIANT. I cannot thank Toni and Sam plenty for their intendance and business organization for me and my BMW X4 Competition that I absolutely adore. Every bit the blow was Not my fault, I was not certain of how to proceed with the claim simply Toni supported me through the entire process. I also had to get my repair done in a quick menses as I needed it back for work and Toni ensured this happened. I would never go anywhere else with my treasured vehicle!! THANK YOU SO MUCH

Brenda Christie-David

I couldn't have picked a better place. They don't forget about the smallest details...I highly recommend them... cheers so much for the great Job 👏

Vahid Ahmadi

Very satisfied with the service and the team, especially with Maddie who is such a gem at front desk-bound who made the experience and then easy for me! The team always kept in contact with me throughout and gave necessary updates, which fabricated it easy for me to go nearly the week and not have to worry. Highly recommend for those who needs quality service and quality parts!

Jeremy Fuertes
Highly recommend the squad at Parramatta Smash Repairs. They're very professional, fully transparent and exercise accented peak quality work. I would never trust anyone else with my car.

Kyle Austin

Parramatta Smash Repairs were fantastic in the way that they looked after every need. Sam Lahood and his squad assessed my car speedily, booked it in for repairs speedily and had it returned to me in just over a week from blow to completion. They even went to the effort of taking care of the hire motorcar for me. The whole repair process was so seamless and like shooting fish in a barrel. I highly recommend their team to look later you adjacent time you need quality service on your repairs.

Gordon McComiskie

If yous're needing to detect a smash repair outlet, information technology typically ways your automobile is damaged and information technology'south merely something you lot don't want to deal with. I've used smash repairers close to home only happened to use Parramatta Nail Repairs when my dearest BMW was involved in an incident. Sam and the ladies on the desk are amazing and fabricated the experience far better than I predictable. I know nothing near cars simply Sam explained the procedure, the timing and my options and did everything he said he'd exercise to help me, especially living over an 60 minutes away. He instilled my accented trust that I wasn't being ripped off or lied to which is so important . I have just had to make inquiries and seek Sam'due south assistance regarding an incident involving my son and once again it's been resolved professionally and to my satisfaction. I would not utilise anyone else despite the location from my dwelling.

Catherine Ruthven
I took my Mercedes in for a bonnet realignment. Sam was extremely professional person and organised to have the work completed immediately while I waited. The work was completed efficiently and the bonnet was realigned perfectly within 15 minutes. I tin highly recommend Sam and the squad at Parramatta Smash Repairs!

George Hanna

Myself and my business organization Australian Tint Wizard have used Parramatta Smash Repairs for over xxx years personally and professionally. Their customer service is second to none and their work is flawless. I couldn't recommend them more than highly to anyone needing their machine repaired!

Jeff Cureton

Would highly recommend Parramatta Smash Repairs. Sam and the girls at the front desk were always professional and polite. They took the time to explain every detail as well as offer helpful tips with what I was entitled to from insurance companies (I wasn't the driver at fault). Actually appreciated their expertise and friendliness.

ITB Sydney South
I highly recommend ! Set my Mercedes like information technology'southward make new and the service was astonishing friendly team Definitely recommend! Thanks guys

Ellen Imseih

Once I picked up my auto, on time as they promised, I realized I had come up to the right place! What a adept, honest professional team. A highly recommended jewel at Parramatta Thanks

Osama Sydney

A Fast & Efficient process Driven organisation, bang-up quality service

George Hicks

Had the rear bumper of my BMW M135i recently repaired by Parramatta Blast Repairs through an insurance claim. Will definitely recommend them to family and friends. Anybody was extremely professional, polite and courteous. Thankyou Sam for explaining the process of repairing the bumper. Your team is wonderful. ❤

Punam Pitambar
An extremely satisfied customer here! First time needing a blast repairs store for my make new Mini Cooper and I felt completely safe leaving information technology in the trustworthy hands of Parramatta Blast Repairs. Very helpful and professional person business from the time I called up to enquire and book in to when I picked upward the auto mail service repairs. My Mini Cooper was fix to be nerveless inside the timeframe I was given (early actually) and I was very happy with the quality repairs performed! The damage (scratches nether front grill) are completely gone and the automobile has been restored back to factory. Look no further for your baby on 4 wheels than Parramatta Smash Repairs. I highly recommend them.

Jessica Papponetti
Take been to this place few times in by, both skilful and bad experience. For this time, I got hit by someone else's error. And went to parramatta blast repair for inspection. Very pleasant experience with Mark, he is very nice and caring guy. and then far so good, hope this time will be a practiced experience all the manner. Thank you Mark the technician and Jori the receptionist for the help.

J Z
The team at Parra Blast Repairs went above and beyond on my BMW. Very efficient, professional and remarkable results. Highly recommend for luxury vehicles. Best in Sydney! Thanks!

Ness LS
Sam and the staff at Parramatta Smash Repairs were very helpful and accomodating to my pigment query and were able to help me out straight away. Their friendly nature made you feel immediately at ease and comfortable while waiting for the chore to be completed. A thorough explanation of maintenance requirements was given at the completion of the chore. I highly recommend them.

Syl Mar
Fantastic people to bargain with. My car is better than new. Thanks heaps.

Tony Eltakchi
These guys are the best at what they do, hands down the best. I've had four cars repaired (2 were Mercedes) on each occasion the vehicles were repaired back to there original manufacturing plant finish. Sam and David are both all-around and professional and cannot speak highly enough of them. Highly recommend this business.

David Tunstall
Very professional outfit, Parramatta Smash Repairs… The first affair I noticed was how make clean their workshop was, plus each tradesperson had their own make clean dedicated work surface area with dedicated storage for parts and tools. This is important as it provides a happy and quality controlled workplace - which ways you the client get a high quality repair. Too of note is the fact they accept plenty of room to shop your car and repair it… Just accept a look at other smash repair companies, with messy and cluttered workshops with your vehicles half repaired and parked out on the road with the windows open! Parramatta Nail Repairs is what you look a professional outfit to be. And finally the work - our car has a very hard paint to lucifer and utilise; withal the squad at Parramatta Nail Repairs did such a great chore, information technology looked like it just came out of the factory! I highly recommend Parramatta Smash Repairs.

CGC - (Custom Garage Cabinets)
Very professional staff especially Jana and Sam, fabricated the experience of repairing a smashed vehicle less traumatic with their excellent service. Highly recommended A+++

George Daoud
First-class service! Very friendly, helpful and professional staff that made the whole procedure easy and ever kept me upwardly to date with the progress of my car. 10/10 - cheers!

Jessica L

LifeTime Guarantee On All Repairs

At Parramatta Smash Repairs, nosotros are proud to declare that all repairs come with a Life Time Guarantee (for the fourth dimension that you own your vehicle). We are so confident with our expertise and abilities on all repairs that we are pleased to dorsum information technology up with this guarantee.